Accessibility Statement

Loveworld Consulate Limited is committed to making its website accessible and usable for as many people as reasonably possible, including people with disabilities.

We recognise the importance of providing fair access to information, community participation, ministry activities, membership services and other Website features.

We aim to improve the accessibility of the Website with reference to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

This is our intended accessibility standard and does not constitute a claim that the Website has already been independently tested or certified as conforming.

Accessibility features on the Website include:

• Keyboard navigation, with a link to skip to the main content.
• Clear page headings and navigation.
• Readable text and appropriate colour contrast.
• Alternative text for meaningful images.
• Accessible forms and labels.
• Responsive layouts.
• Appropriate focus indicators.
• Clear error messages and form instructions.
• Reduced movement when your device asks for it.

We are still working on captions or transcripts for media, and some of these features do not yet work on every page, as section 8 explains.

We aim to make Community Citizen and Consul Plus registration accessible.

Where external services such as KingsChat or Stripe Identity are used, accessibility may depend partly on those providers.

Members who encounter difficulties may contact the Company for assistance or information about available alternatives.

We aim to make member-only discussions, community groups and related features usable with appropriate assistive technologies.

Members are encouraged to create accessible content where reasonably possible.

We aim to present ministry information, events and training resources in accessible formats where reasonably practicable and legally required.

Where a participant needs an adjustment or alternative format, they may contact the Company.

We aim to provide accessible product information, shopping facilities and relevant customer support.

Accessibility concerns involving independent external merchants may also need to be addressed by the relevant provider.

We checked 18 main public pages at desktop and phone sizes on 4 November 2026, using automated tests and a keyboard check. We found these problems and plan to fix them:

• On most pages, some links and buttons have a spoken name that does not include the words shown on screen, which affects people using voice control.
• On phones, one link on the Shop, KingSwap and Opportunities pages has no name a screen reader can announce.
• The contact page lists its details in a structure screen readers may not read correctly.
• The membership page skips a heading level.
• Community pages have areas of content that are not clearly labelled for screen reader navigation.
• A small amount of text on the home page does not have enough colour contrast.

The following have not yet been tested: pages that need you to sign in, testing with screen reader software and with disabled users, and the external KingsChat, Stripe and Espees pages.

We will not claim that the Website is fully accessible without appropriate evidence.

If you experience difficulty accessing any part of the Website, please contact:

Unitedkingdom@loveworldconsulate.org

Please describe the page or feature concerned and the difficulty experienced.

You may also request information in an alternative accessible format.

We will review accessibility enquiries and reasonable adjustment requests.

Where appropriate, we will explain available assistance, alternatives or planned improvements.

Some Website features may involve external providers, embedded media or linked websites.

We will consider accessibility when selecting and integrating third-party services, while recognising that independent providers may control their own websites.

We intend to review accessibility periodically and following significant changes to the Website.

Accessibility improvements will be prioritised according to user needs, identified barriers and applicable legal obligations.

Last Accessibility Check: 4 November 2026, automated tests and a keyboard check, not an independent audit.

Next Review Date: November 2027, or sooner after significant changes.

Loveworld Consulate Limited

Company Number: 17445578

Registered Office: 128 City Road, London EC1V 2NX, United Kingdom

Website: https://uk.loveworldconsulate.org

Email: Unitedkingdom@loveworldconsulate.org

Effective Date: 4 November 2026