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Loveworld Consulate Limited. Version 3.0.
1.1. Welcome to the website of Loveworld Consulate Limited ("the Company", "the Consulate", "we", "us" or "our").
1.2. Loveworld Consulate Limited is registered in England and Wales under company number 17445578.
1.3. Our registered and trading name is Loveworld Consulate Limited.
1.4. Our registered office is 128 City Road, London EC1V 2NX, United Kingdom.
1.5. The Website operates as a faith-based digital community, ministry representation, information, education, advocacy, networking and marketplace platform representing LoveWorld Nation and LoveWorld Nation partnering ministries.
1.6. The Website provides ministry news, community information, church discovery, local groups, membership services, business promotion, training, events, advocacy, employment opportunities, petitions, shopping, donations and sponsorship opportunities.
1.7. By using the Website, you agree to comply with these Terms and any additional terms applicable to particular services.
1.8. Nothing in these Terms removes statutory consumer rights or excludes liability that cannot lawfully be excluded.
2.1. Loveworld Consulate Limited operates a faith-based platform representing LoveWorld Nation and LoveWorld Nation partnering ministries.
2.2. The Website supports Christian fellowship, ministry communication, community engagement, spiritual development, education and networking.
2.3. Ministry-related information may include news, programmes, announcements, publications, events and activities.
2.4. The Website may promote approved churches, ministries, organisations and community initiatives.
2.5. Participation in the Website does not automatically constitute formal membership of a particular church or partnering ministry.
2.6. The Company respects applicable UK laws concerning equality, privacy, consumer protection and online safety.
3.1. Membership is available to individuals aged 16 years or older.
3.2. Members must provide accurate registration information and maintain the security of their accounts.
3.3. The Website offers free and paid membership options.
3.4. Free membership provides access to the features identified in the relevant membership description.
3.5. Paid membership may provide additional services, including eligible business and professional service promotion.
3.6. Paid membership plans may be monthly or annual, with automatic renewal available.
3.7. Before payment, the applicable membership price, benefits, billing frequency, renewal arrangements and cancellation rights will be explained.
3.8. Members may cancel subscriptions using the procedures specified in the Membership Terms and Conditions.
3.9. Applicable statutory cancellation and refund rights remain unaffected.
3.10. Members aged 16 or 17 may be subject to additional safety measures or restrictions concerning particular financial transactions.
3.11. Membership does not automatically establish formal membership of a church or ministry.
4.1. The Website provides discussion forums for registered members.
4.2. Forum discussions and comments may only be accessed by logged-in members with the relevant permissions.
4.3. Members must communicate respectfully and must not publish unlawful, threatening, harassing, discriminatory, fraudulent, defamatory or otherwise prohibited content.
4.4. Spam, scams, impersonation and unauthorised advertising are prohibited.
4.5. Members must not disclose another person's private information without an appropriate lawful basis.
4.6. Members must comply with the Community Guidelines.
4.7. The Company may moderate, restrict or remove content in accordance with its policies and applicable law.
4.8. Concerns may be reported to Unitedkingdom@loveworldconsulate.org.
4.9. Member-only access does not guarantee confidentiality, and members should exercise care when sharing personal information.
5.1. Loveworld Consulate Limited may create geographical and other approved community groups.
5.2. Groups may include London, Bristol and other towns, cities or regions throughout the United Kingdom.
5.3. Only the Company and its authorised administrators may create, manage, merge or close groups.
5.4. Registered members aged 16 or older who have verified their identity, including free and paid members, may join available groups, subject to applicable safety and participation rules. Free members may read their group; commenting and taking part need Consul Plus or Partnering Ministries.
5.5. Members may join groups relevant to where they live, work, worship or participate in community activities.
5.6. Group discussions are accessible only to logged-in members with the appropriate group permissions.
5.7. Members must respect the privacy and rights of other participants.
5.8. The Company may appoint administrators or moderators to manage group activity.
5.9. Members may leave groups through the Website or by contacting the Company.
5.10. Group participation does not automatically establish membership of a church or external organisation.
6.1. The Website may publish:
6.2. Content may be prepared by the Company or submitted by authorised contributors.
6.3. Contributors must ensure that their submissions are lawful and appropriately authorised.
6.4. The Company may correct, update, edit or remove content in accordance with its editorial policies and applicable law.
6.5. Copyright and other intellectual property rights remain with their respective owners.
6.6. Concerns about accuracy, copyright or publication may be reported to Unitedkingdom@loveworldconsulate.org.
7.1. The Website may provide a Church Finder service to help users locate churches and places of worship.
7.2. Listings may include church names, locations, meeting times, contact details and websites.
7.3. Users should verify important details directly with the relevant church before attending.
7.4. Inclusion in the directory does not automatically establish ownership, endorsement or supervision by Loveworld Consulate Limited.
7.5. Churches and authorised representatives may request corrections or removal of listings.
7.6. Any location information collected through the Church Finder will be processed in accordance with the Privacy Policy.
8.1. Business and service promotion is an exclusive benefit of eligible paid membership.
8.2. Paid members may apply to promote:
8.3. Promotional features may include business profiles, directory listings, advertisements, links and business announcements.
8.4. Free membership does not include entitlement to advertise or promote commercial businesses or services.
8.5. Business promotions are subject to approval by the Company.
8.6. Advertisers must provide accurate information and comply with applicable advertising, trading and consumer protection laws.
8.7. Paid advertising and sponsored content will be identified where legally required.
8.8. Promotional benefits may end when the relevant paid membership entitlement ends.
8.9. Publication does not automatically constitute a guarantee or endorsement of a business or service.
9.1. The Website may provide information relating to trade, commerce, entrepreneurship and business development.
9.2. Information may include business opportunities, networking, import and export information, commercial developments, business education and funding resources.
9.3. Trade and business information is generally provided for informational and educational purposes.
9.4. Unless expressly agreed otherwise, general Website content does not constitute regulated legal, financial, investment or tax advice.
9.5. Members should obtain professional advice where necessary.
9.6. Commercial promotions remain subject to the Website's paid membership and advertising rules.
10.1. The Website may publish employment, internship, apprenticeship, volunteering, work experience and professional development opportunities.
10.2. Opportunities may be offered by LoveWorld Nation, partnering ministries, businesses, charities, community organisations and other approved providers.
10.3. Employers and organisations are responsible for providing accurate information and complying with applicable employment, equality, minimum wage, immigration and safeguarding laws.
10.4. Internships and volunteering opportunities must be accurately described and must not be used to avoid applicable employment obligations.
10.5. Unless expressly stated otherwise, the Company acts as a publisher of opportunities rather than the employer.
10.6. Publication does not guarantee employment, placement or suitability.
10.7. Where the Company collects applications, it will provide appropriate privacy information concerning the processing and sharing of applicant data.
10.8. Fraudulent or misleading listings may be reported and removed.
11.1. Loveworld Consulate Limited may provide advocacy-related information, initiatives and community support activities.
11.2. Advocacy may include community representation, awareness campaigns, information about rights, access to services, equality, welfare and community development.
11.3. The Website may promote advocacy initiatives associated with LoveWorld Nation, partnering ministries and approved organisations.
11.4. General advocacy information does not constitute regulated professional advice unless expressly stated otherwise.
11.5. Where external organisations deliver advocacy services, their identity and responsibilities will be made clear.
11.6. Advocacy enquiries may be submitted to Unitedkingdom@loveworldconsulate.org.
12.1. The Website may provide community information, announcements and resources relevant to members and the wider community.
12.2. This may include public services, community activities, local organisations, welfare resources, educational information and community support initiatives.
12.3. The Company aims to provide accurate information but cannot guarantee that all third-party information remains current or complete.
12.4. Users should verify important information directly with the relevant provider.
12.5. Approved contributors may submit community information for publication.
12.6. Corrections and updates may be requested through the Company's contact email.
13.1. The Website does not currently run its own ministry training programmes; it shows general jobs and training opportunities. The rest of this section applies if programmes are offered.
13.2. Training may include foundation, intermediate, advanced and specialist ministry programmes.
13.3. Subjects may include Christian foundations, discipleship, leadership, evangelism, outreach, pastoral development, church administration and ministry support.
13.4. Training may be delivered by Loveworld Consulate Limited, LoveWorld Nation, partnering ministries or approved providers.
13.5. Each programme may have separate registration requirements, eligibility conditions, schedules and fees.
13.6. Where payment is required, applicable charges, cancellation terms and consumer rights will be explained before registration.
13.7. Training materials remain the intellectual property of their respective owners.
13.8. Certificates will be described accurately and will not be represented as government-recognised or professionally accredited unless that status is confirmed.
14.1. The Website may advertise or facilitate community, ministry, business and educational events.
14.2. Events may be organised by the Company, LoveWorld Nation, partnering ministries, churches, businesses or other approved organisations.
14.3. Event listings will identify the organiser and relevant participation information.
14.4. Unless expressly stated otherwise, the named third-party organiser is responsible for delivering the event.
14.5. Events on the Website are currently free and may require registration. Payment is not taken for them on the Website.
14.6. If a paid event is offered, prices, booking arrangements, cancellation terms and consumer rights will be disclosed before purchase.
14.7. The Company may reject or remove inaccurate, unlawful or otherwise prohibited event listings.
15.1. The Website may publish, promote, coordinate or facilitate Christian and ministry-related events.
15.2. These may include:
15.3. Participation may be open to visitors, registered members or specified eligible groups.
15.4. Events may be held online, in person or through a combination of both.
15.5. Where prayer requests are collected, the Company will explain their intended use, visibility and any sharing arrangements.
15.6. Participants must respect other attendees and comply with applicable event rules.
15.7. Paid events remain subject to applicable booking and consumer protection requirements.
16.1. The Website lists petitions and campaigns. Members sign on the petition's own site, such as Parliament's; the Website does not collect or hold signatures.
16.2. Petitions may concern advocacy, community welfare, ministry-related matters, public services and other lawful initiatives.
16.3. Petitions may be created by Loveworld Consulate Limited or persons expressly authorised by the Company.
16.4. Members must not impersonate others or submit fraudulent signatures.
16.5. Participation is voluntary.
16.6. The petition's own site explains what it collects and shows.
16.7. The Company may reject or remove unlawful, misleading or otherwise prohibited petitions.
16.8. Signing a petition does not guarantee that the intended recipient will take action.
17.1. The Website may offer company-owned products and products supplied by independent third-party sellers.
17.2. KingSwap also lets members give away, sell or donate items.
17.3. The identity and trading status of the contractual seller will be disclosed before purchase where required.
17.4. Sellers must provide accurate product descriptions and comply with applicable product safety, trading and consumer protection laws.
17.5. The Company may remove prohibited, dangerous, counterfeit, stolen or unlawful goods.
17.6. The Company's contractual role in each marketplace transaction will be explained in the applicable purchase terms.
17.7. The Marketplace Seller Agreement applies to sellers, and the Shop Returns, Refunds and Cancellation Policy applies to purchases.
17.8. On KingSwap, members deal with each other peer to peer and may agree their own payment, such as PayPal or bank transfer. These payments do not pass through the Company.
18.1. Members may offer items free of charge through KingSwap.
18.2. The Company does not provide a general change-of-mind returns service for genuine private free transfers.
18.3. This does not exclude statutory rights, remedies for misrepresentation or other applicable legal obligations.
18.4. Members offering items must describe their condition honestly and disclose known material defects.
18.5. Complaints concerning materially misdescribed goods may be submitted to the Company.
18.6. The Company may investigate complaints and take appropriate marketplace moderation action.
19.1. Sellers must provide accurate descriptions, photographs where appropriate and relevant information about the condition of goods.
19.2. Complaints may be submitted concerning materially misdescribed goods, dishonest conduct or breaches of marketplace rules.
19.3. The Company may request evidence from both parties before determining a complaint.
19.4. Where a complaint is substantiated, the Company may record a strike against the seller.
19.5. A seller receiving two upheld strikes may have their selling privileges permanently removed.
19.6. Sellers will ordinarily have an opportunity to respond to complaints and request a review.
19.7. Serious fraud, dangerous products or urgent safety risks may justify immediate suspension or removal.
19.8. Marketplace disciplinary action does not replace statutory consumer remedies.
20.1. Loveworld Consulate Limited offers a voluntary 30-day change-of-mind returns policy for eligible company-owned goods.
20.2. Customers must notify the Company of a return request within 30 days of receiving the goods.
20.3. For returns under this additional voluntary policy, goods must be unused, in their original condition and, where supplied, in their original packaging.
20.4. The Company will pay reasonable return postage costs for returns accepted under the voluntary policy.
20.5. Customers should request return instructions by emailing Unitedkingdom@loveworldconsulate.org.
20.6. These voluntary conditions do not restrict statutory rights relating to faulty, defective, misdescribed or otherwise non-conforming goods.
20.7. Statutory distance-selling cancellation rights remain unaffected, including any applicable rules concerning handling and diminished value.
20.8. Refunds will be processed within the periods required by applicable law.
20.9. The voluntary 30-day policy is additional to statutory consumer rights.
21.1. Company-owned goods are available for delivery within the United Kingdom only.
21.2. Buyers are responsible for paying the shipping charges disclosed before purchase.
21.3. Delivery options, charges and estimated delivery times will be presented before checkout.
21.4. Delivery arrangements for third-party marketplace goods will be disclosed separately where relevant.
21.5. Delivery responsibilities and the transfer of risk will follow applicable consumer law and the relevant sales agreement.
22.1. Card payments for goods from a seller whose Stripe account has been approved are taken directly on that seller's Stripe account. Other payments through the Consulate marketplace, including Espees payments, are made to Loveworld Consulate Limited.
22.2. Subject to applicable financial regulation and payment-services requirements, the Company administers collection and settlement with third-party sellers for the payments it receives.
22.3. The Company charges a commission of 10% of the agreed item sale price for completed paid marketplace sales made through the Consulate checkout.
22.4. Unless separately agreed and disclosed, the commission is calculated on the item sale price excluding separately stated delivery charges.
22.5. Sellers ordinarily receive 90% of the item sale price, subject to refunds, reversals, chargebacks and any other amounts properly deducted under the Marketplace Seller Agreement.
22.6. No commission is charged on transactions that buyers and sellers arrange and pay for independently outside the Website, on service transactions paid directly to a service provider, or on genuine free transfers.
22.7. Further details are set out in the Marketplace Seller Agreement.
23.1. Available payment methods will be shown before payment and may include debit or credit card payments processed through Stripe, and Espees.
23.2. Prices, applicable charges and the total payable will be shown before you confirm a payment.
23.3. The Company is not currently registered for VAT.
23.4. Card details are entered on Stripe's secure payment pages and are not stored by the Company.
24.1. Individuals and organisations may support the work of the Company through voluntary gifts and sponsorship.
24.2. The Donations, Giving and Sponsorship Policy applies to those contributions.
24.3. Contributions are not represented as eligible for Gift Aid or charitable tax relief unless the relevant legal conditions are satisfied.
25.1. You keep ownership of the content you post on the Website.
25.2. You allow the Company a non-exclusive, royalty-free licence to host, store, display, reproduce and adapt that content so far as is necessary to operate, moderate and promote the relevant Website services.
25.3. This licence ends when your content is removed, except where the content must be retained for legal, safety or dispute-resolution reasons, or where others have already reasonably relied on it.
25.4. You must only post content that you have the right to share.
25.5. The Data Retention and Deletion Policy explains what happens to content when an account closes.
26.1. The Website's design, text, graphics, logos and software belong to the Company or its licensors.
26.2. You may view and use the Website for your own personal or internal business purposes.
26.3. You must not copy, scrape, resell or redistribute Website content without permission, except as permitted by law.
27.1. You must not use the Website for any unlawful, fraudulent or harmful purpose.
27.2. You must not attempt to gain unauthorised access to the Website, to other accounts or to data.
27.3. You must not introduce malware, interfere with the operation of the Website or bypass access restrictions.
27.4. You must not use automated tools to collect information from the Website without permission.
27.5. You must not use information obtained through the Website to harass, solicit or mislead other members.
28.1. The Website may link to external websites and use third-party services, including KingsChat, Stripe and Espees services.
28.2. External providers are responsible for their own websites and services, and their own terms and privacy information may apply.
28.3. A link does not automatically mean the Company endorses the provider or guarantees its services.
29.1. The Company may restrict, suspend or terminate access where reasonably necessary to address fraud, serious misconduct, security risks or breaches of these Terms.
29.2. Enforcement action will be proportionate to the circumstances and subject to applicable law.
29.3. You may close your account through the Website or by contacting the Company.
29.4. Where paid membership is affected, your rights will be determined under the Membership Terms and Conditions and applicable consumer law.
30.1. The Company aims to keep the Website available and accurate but does not guarantee uninterrupted access.
30.2. The Company may change, suspend or withdraw features where reasonably necessary, subject to any rights you have under a paid contract.
31.1. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.
31.2. If you are a consumer, the Company is responsible for foreseeable loss caused by its breach of these Terms or its failure to use reasonable care and skill. The Company is not responsible for loss that was not foreseeable.
31.3. If you use the Website for business purposes, the Company is not liable for loss of profit, loss of business or indirect or consequential loss, and its total liability is limited to the fees you paid to it in the 12 months before the claim, so far as the law allows.
31.4. The Company is not responsible for the conduct of individual members, merchants, employers or organisers, or for transactions arranged independently between users, except where the law says otherwise.
32.1. Complaints may be made under the Complaints and Appeals Policy or sent to Unitedkingdom@loveworldconsulate.org.
33.1. The Company may update these Terms to reflect changes in law, Website services or operational arrangements.
33.2. Updated Terms will be published with their effective date, and material changes will be notified where required.
33.3. Changes will not retrospectively remove accrued statutory or contractual rights.
34.1. These Terms are governed by the laws of England and Wales, subject to mandatory consumer protections that may apply where you live.
34.2. Disputes will be subject to the jurisdiction of the courts determined by applicable law.
Registered and Trading Name: Loveworld Consulate Limited
Company Number: 17445578
Registered In: England and Wales
Registered Office: 128 City Road, London EC1V 2NX, United Kingdom
Website: https://uk.loveworldconsulate.org
Contact Email: Unitedkingdom@loveworldconsulate.org
VAT Status: Not currently VAT registered
Effective Date: 4 November 2026