Privacy Policy
Your privacy matters. This policy explains what data we collect, why we collect it, and the rights you have under UK GDPR and the Data Protection Act 2018.
Our commitment to data protection
LoveWorld Consulate United Kingdom is committed to protecting your personal data and your right to privacy. We comply with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy describes how we collect, use, retain and share your personal information.
The information we hold about you
Identity data
Name, date of birth and verification documents when you apply for membership.
Contact data
Email address, phone number and postal address so we can communicate with you.
Membership data
Tier, application status, household members (Consul Plus Family) and business details.
Merchant interest data
Contact and address details, LoveWorld zone or group, optional church name, and information about products, services and trading activity supplied through the public merchant interest form.
Usage data
How you interact with the portal — pages visited, offers used and preferences set.
Consent records
A record of every consent you give or withdraw, with the text you agreed to.
Why we are allowed to process your data
Purposes of processing
- Verifying your identity and processing membership applications.
- Delivering the services included in your membership tier.
- Connecting you with verified members, merchants and opportunities.
- Communicating updates, announcements and relevant offers.
- Maintaining platform security and preventing fraud.
- Complying with our legal and regulatory obligations.
How long we keep your data
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy and to comply with legal obligations. Membership records are retained for the duration of your membership plus a reasonable period thereafter for accounting and legal compliance. Consent records are retained as evidence of compliance with UK GDPR accountability principles.
Exercising your data protection rights
- Right of access — request a copy of your personal data (Subject Access Request).
- Right to rectification — correct inaccurate or incomplete data.
- Right to erasure — request deletion of your data where lawful.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests.
- Right to restrict processing — limit how we use your data in certain circumstances.
- Right to withdraw consent — at any time, without affecting prior lawful processing.
To exercise any of these rights, contact our Data Protection Officer using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Data Protection Officer
For any privacy or data protection enquiries, including Subject Access Requests, please contact:
Data Protection Officer
LoveWorld Consulate United Kingdom
Email: dpo@loveworldconsul.org.uk