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Loveworld Consulate Limited. Version 3.0.
1.1. These Membership Terms and Conditions govern membership and related registration programmes offered by Loveworld Consulate Limited ("the Company", "we", "us" or "our").
1.2. Loveworld Consulate Limited is registered in England and Wales under company number 17445578.
1.3. Our registered office is 128 City Road, London EC1V 2NX, United Kingdom.
1.4. The Company operates a faith-based digital community and ministry platform representing LoveWorld Nation and LoveWorld Nation partnering ministries.
1.5. The Website provides ministry and community news, Church Finder services, local groups, member-only discussions, membership benefits, business promotion, marketplace services, ministry training information, advocacy, events, volunteering and other community services.
1.6. These Terms should be read alongside the Website Terms of Use, Privacy Policy, Community Guidelines, Marketplace Seller Agreement and other relevant policies.
1.7. Nothing in these Terms excludes or limits statutory rights that cannot lawfully be excluded.
2.1. The Website offers the following membership categories and registration programmes:
2.2. Merchant Registration and Volunteer Corps participation are separate programmes and do not automatically replace or confer individual membership benefits.
2.3. The terms "Citizen", "Community Citizen" and "Paid Citizen" are internal membership classifications only.
2.4. These descriptions do not confer legal nationality, immigration status, diplomatic status, government-issued identification or other official public-law status.
2.5. Website membership does not automatically establish formal membership of any particular church or ministry.
3.1. Individual membership is available to persons aged 16 years or older.
3.2. Applicants must provide accurate information and comply with the registration requirements applicable to their selected category.
3.3. Members are responsible for maintaining the security of their accounts and must not impersonate another person.
3.4. Additional safeguards, eligibility requirements or transaction restrictions may apply to members aged 16 or 17.
3.5. Organisational and merchant applicants must have appropriate authority to act on behalf of the relevant organisation or business.
4.1. Community Citizen membership is free of charge.
4.2. Individuals may register directly through the Website by providing their full name, email address and a password.
4.3. Members may optionally provide their postcode to receive relevant local information and community recommendations.
4.4. Alternatively, visitors may register through KingsChat. Successful connection through KingsChat automatically creates a Community Citizen account, subject to the applicable eligibility and registration requirements.
4.5. Community Citizens do not need Stripe Identity verification to register. It is needed before joining a local community group.
4.6. Community Citizens may access free membership features, including ministry and community information, Church Finder and reading member-only discussions. Once verified, they may join and read local community groups.
4.7. Community Citizen membership does not include the right to advertise or promote the member's business or professional services through the Website.
5.1. Consul Plus is the Company's paid individual membership plan.
5.2. Subscription fees are:
5.3. Consul Plus members are classified as Paid Citizens within the Website.
5.4. Paid Citizens receive the benefits expressly included in their membership plan.
5.5. Additional benefits may include approved business and service promotion, partner offers, discounts, rewards, gifts and access to selected programmes.
5.6. The Company will disclose specific benefits, eligibility conditions and limitations before purchase.
5.7. Consul Plus subscriptions may renew automatically where the member has agreed to the renewal arrangement.
6.1. Partnering Ministries membership is available to eligible applicants approved under the Company's published criteria.
6.2. Subscription fees are:
6.3. Partnering Ministries membership may provide access to ministry communication, promotional, networking and other expressly identified benefits.
6.4. An applicant registering on behalf of a ministry must have appropriate authority to represent that organisation.
6.5. Membership does not, by itself, establish additional legal agency, partnership or contractual authority beyond the arrangements expressly agreed.
6.6. Specific benefits, renewal arrangements and eligibility conditions will be disclosed before purchase.
7.1. Merchant Registration is available exclusively to registered members holding an active Consul Plus membership.
7.2. Applicants must first register as Community Citizens and upgrade to Consul Plus before applying for Merchant Registration.
7.3. Merchant Registration is subject to Company approval and acceptance of the Marketplace Seller Agreement.
7.4. Registration fees are:
7.5. Merchant Registration fees are additional to the applicable Consul Plus subscription.
7.6. A separate marketplace commission of 10% of the agreed item sale price applies to completed paid sales, subject to the Marketplace Seller Agreement.
7.7. Merchants must maintain an active Consul Plus membership to retain selling privileges.
7.8. If a merchant's Consul Plus membership expires or is cancelled, their merchant selling privileges may be suspended or terminated in accordance with applicable contractual terms.
7.9. Merchant Registration does not guarantee sales, enquiries or business income.
7.10. The Company may suspend or remove merchant privileges for breaches of its Marketplace Seller Agreement or other applicable policies, subject to relevant contractual and legal rights.
8.1. The Consulate Volunteer Corps is a free volunteering programme operated by Loveworld Consulate Limited. It opens to applications when the Company recruits.
8.2. All members aged 16 years or older who have verified their identity may apply to join, including Community Citizens and Consul Plus members.
8.3. No subscription or registration fee is charged for joining the Volunteer Corps, and no paid plan is needed.
8.4. Applicants may be asked to provide information about their skills, interests, availability and preferred volunteering activities.
8.5. Participation is subject to Company approval and any role-specific eligibility, safeguarding or training requirements.
8.6. Volunteers may support ministry programmes, community outreach, advocacy, events, administration, communications, local groups and other approved activities.
8.7. Volunteers must comply with the Company's Community Guidelines, safeguarding arrangements and applicable volunteer procedures.
8.8. Volunteering does not automatically establish an employment relationship. The Company will comply with applicable employment and minimum wage laws according to the actual arrangements.
8.9. Volunteers may withdraw from the programme in accordance with the applicable volunteering arrangements.
8.10. The Company may suspend or terminate volunteer participation where reasonably necessary for safeguarding, misconduct, security or operational reasons.
9.1. Consul Plus members are required to complete identity verification through Stripe Identity, subject to applicable legal requirements and necessary alternative arrangements.
9.2. Where identity verification is required for other paid registration categories, this will be explained before registration.
9.3. Verification is intended to support community safety, discourage impersonation and fraudulent accounts, and promote responsible participation.
9.4. Stripe Identity may request identity documents, including passport information, and other verification details.
9.5. Loveworld Consulate Limited does not store copies of passports submitted through Stripe Identity in its own membership database. Where the online check cannot verify a member and the member chooses to send a document for manual review, that document is stored encrypted, with access restricted to authorised administrators.
9.6. The Company may receive verification status information and other data made available through its Stripe Identity integration.
9.7. Identity verification does not guarantee that a member is trustworthy or that all risks can be prevented.
9.8. The Company will explain relevant privacy arrangements before verification begins.
10.1. Every member will receive a digital citizenship card associated with their account.
10.2. The card serves as evidence of active membership within the platform.
10.3. The card may display the member's name, membership number, status and validity period.
10.4. Digital cards are personal and non-transferable.
10.5. Cards may be used to access eligible membership benefits, discounts, offers, events and services.
10.6. Digital citizenship cards are not government-issued identity documents and do not confer legal citizenship or diplomatic status.
10.7. Card benefits ordinarily remain available while the relevant paid membership is active, subject to contractual and statutory rights.
11.1. Paid Citizen benefits may include:
11.2. The Company will identify which benefits are included in each plan before purchase.
11.3. Certain benefits may be subject to availability, eligibility criteria, redemption periods or partner conditions.
11.4. The Company will comply with applicable consumer law when changing benefits already promised under an existing paid contract.
12.1. Paid Citizens may receive gifts, rewards or promotional items as part of their membership benefits.
12.2. Gifts may include physical goods, digital resources or other approved benefits.
12.3. Where a gift is guaranteed as part of a plan, the applicable eligibility and fulfilment conditions will be explained before purchase.
12.4. Where gifts are discretionary or promotional, this will be clearly stated.
12.5. Any applicable delivery charges, restrictions or redemption deadlines will be disclosed before a member accepts a gift.
12.6. Statutory consumer rights relating to goods supplied under a paid contract remain unaffected.
13.1. Business and service promotion is an exclusive benefit of eligible paid membership.
13.2. Eligible paid members may apply to promote approved businesses, products and professional services.
13.3. This may include businesses and services associated with LoveWorld Nation partnering ministries.
13.4. Promotional features may include business profiles, directory listings, service descriptions, advertisements and approved promotional announcements.
13.5. All promotional content is subject to Company approval and applicable advertising requirements.
13.6. Members are responsible for ensuring promotional claims are accurate, lawful and not misleading.
13.7. Promotional benefits may end when the relevant paid membership ends, subject to the applicable contract and consumer rights.
14.1. Verified Community Citizens and eligible paid members may join available local and regional community groups. Community Citizens may read their group; commenting and taking part need Consul Plus or Partnering Ministries.
14.2. Only Loveworld Consulate Limited and its authorised administrators may create, manage, merge or close groups.
14.3. Groups may include geographical communities such as London, Bristol and other UK locations.
14.4. Member-only discussions are accessible only to logged-in members with the relevant permissions.
14.5. Members must comply with the Community Guidelines and respect the privacy of other participants.
14.6. The Company may moderate content and restrict access where reasonably necessary and lawful.
15.1. Available membership and registration fees may be paid using supported methods, including:
15.2. Espees payments are made from your Espees wallet on the Espees service.
15.3. The Company will explain how eligible Espees payments are confirmed and applied to purchases.
15.4. Applicable fees, payment conditions and additional charges will be disclosed before payment.
15.5. The Company is not currently registered for VAT.
16.1. Eligible paid memberships and merchant registrations may be offered on monthly or annual subscription terms.
16.2. Where automatic renewal applies, the relevant subscription will renew at the agreed frequency until cancelled or otherwise terminated.
16.3. Renewal prices, billing frequency and cancellation arrangements will be disclosed before purchase.
16.4. Any legally required reminders, notices and cancellation facilities will be provided.
16.5. The Company will not impose unlawful cancellation barriers or remove statutory consumer rights.
17.1. Members may cancel their paid subscriptions at any time through the online subscription management facility available on the Website.
17.2. This cancellation facility applies to Consul Plus, Partnering Ministries and Merchant Registration subscriptions.
17.3. Cancellation will prevent further automatic renewals once successfully processed.
17.4. Unless otherwise required by law, cancellation will take effect at the end of the current paid subscription period.
17.5. Members may continue accessing the benefits associated with their paid subscription until the end of that period, subject to the Website Terms of Use and applicable policies.
17.6. Loveworld Consulate Limited does not provide refunds for unused portions of paid subscription periods where a member voluntarily cancels, except where required by applicable law.
17.7. Nothing in these Terms excludes or limits statutory cancellation, refund or other consumer rights, including applicable rights arising from distance contracts or services that fail to meet legal requirements.
17.8. Consul Plus members who cancel their paid subscriptions may continue as Community Citizens without charge after their paid membership expires, provided their accounts remain eligible.
17.9. Merchant Registration requires an active Consul Plus membership. Merchant selling privileges will end when the merchant registration or required Consul Plus membership expires, whichever occurs first.
17.10. Members will receive confirmation of cancellation through the Website or by email.
17.11. Questions or complaints concerning subscription cancellations may be submitted to Unitedkingdom@loveworldconsulate.org.
18.1. Community Citizens may apply to upgrade to Consul Plus membership.
18.2. Upgrading may require payment and completion of Stripe Identity verification.
18.3. Any changes in membership benefits, billing arrangements or charges will be disclosed before confirmation.
18.4. Members may request changes to their plans where the Website provides that facility.
18.5. Changes to existing paid contracts will be handled in accordance with applicable law.
19.1. The Company may suspend or terminate membership where reasonably necessary to address fraud, serious misconduct, security risks or breaches of applicable Website rules.
19.2. Enforcement action will be proportionate to the circumstances and subject to applicable law.
19.3. Members may submit complaints or appeals through the Company's published procedures.
19.4. Where paid membership is affected, any entitlement to a refund or other remedy will be determined under the relevant contract and applicable consumer law.
20.1. Personal information will be processed in accordance with the Company's Privacy Policy and applicable UK data protection law.
20.2. Community Citizen registration requires a name and email address, with an optional postcode, unless registration occurs through KingsChat under its disclosed integration arrangements.
20.3. Paid Citizen registration may require additional information and Stripe Identity verification.
20.4. Church affiliation, ministry participation and other information revealing religious beliefs may constitute special category personal data requiring additional safeguards.
20.5. Privacy enquiries may be sent to Unitedkingdom@loveworldconsulate.org.
21.1. Complaints concerning registration, membership fees, identity verification, digital cards, benefits, gifts, account restrictions or other membership services may be submitted to Unitedkingdom@loveworldconsulate.org.
21.2. The Company will review complaints fairly and take appropriate action in accordance with its published procedures and applicable law.
21.3. Nothing in these Terms restricts statutory rights or access to legal remedies.
22.1. The Company may update these Terms to reflect changes in law, membership services or operational arrangements.
22.2. Updated Terms will be published with their effective date.
22.3. Changes materially affecting existing paid contracts will be handled in accordance with applicable consumer law.
22.4. Changes will not retrospectively remove accrued statutory or contractual rights.
23.1. These Terms are governed by the laws of England and Wales, subject to mandatory consumer protections that may apply elsewhere.
23.2. Disputes will be subject to the jurisdiction of the courts determined by applicable law.
Registered and Trading Name: Loveworld Consulate Limited
Company Number: 17445578
Registered In: England and Wales
Registered Office: 128 City Road, London EC1V 2NX, United Kingdom
Website: https://uk.loveworldconsulate.org
Contact Email: Unitedkingdom@loveworldconsulate.org
VAT Status: Not currently VAT registered
Effective Date: 4 November 2026